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FAQ's ABOUT 
EXECUTIVE & LEADERSHIP COACHING

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Cindy is extremely professional in her role as a leadership coach and provides gentle feedback to help you see potential blind spots that may inhibit your professional success. DB

Cindy's leadership coaching has helped me understand myself better, what my inhibitors and motivators are. In addition to self discovery, I have developed specific actions to develop my leadership. MW

 

Leadershp coaching with Cindy helped me uncover the "why" behind some of my learned behaviors to help me understand and navigate them to be the best leader I can be. RJ

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Misty Moreno

Misty Moreno, PHR, PMP

Veteran Mentor

Vet2PM - American Military University

Working with Cindy completely shattered my belief that I was already emotionally intelligent. Her insightful guidance revealed the blind spots in my self-awareness and communication skills that I had missed. 

Through her expert leadership coaching, I learned to handle stress, conflicts, and feedback with greater composure and empathy.

 

This eye-opening experience has not only improved my professional relationships but also positively impacted my personal life. 

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  • How is coaching different from training?
    Traditional training occurs online or in a classrom. Most often, it is transferring knowledge of one type or another. Coaching, while it contains elements of training, is focused more on practical applicationof knowledge. Coaching takes a deeper look into how you can enhance what you know, and uncovers roadblocks to implementation. Coaching is only effective if you are willing to engage ALL of yourself in the process. With training you may be able to check-the-box that you completed it. With coaching, you only are done when you have integrated and implemented. There is a much higher level of involvement and ongoing accountability. Coaching takes you to real-time, rubber-meets-the-road implementation. The deeper the dive, the more dramatic your results.
  • What is the coaching process like?
    We start each coaching program with a comprehensive interview - a getting to know you session. We develop an understanding of you, your life stories, and your underlying operating system in a short period of time. Then, we begin to help you think about your situation in new ways. Almost always, these "new ways of thinking" are already something you suspect might be a better alternative. Coaching gives you a nudge to keep looking deeper. We use multiple approaches to guide you to discover your unique potential. You begin to see more clearly and start to make shifts in behaviors and experience new outcomes! Check out the testimonials for some specific examples!
  • But, what if I'm not an Executive or manager?
    Through coaching, anyone can learn the skills to become more self-aware, develop the confidence to take action and make meaningful changes that will benefit both yourself and those around you. The Coaching experience is tailored to each participants unique circumstances. You can develop skills to succeed in any setting, regardless of title. If you are open and available to learning and growing PLUS you are willing to make the effort, coaching will give you a huge advantage. At any point in time, we all are leading others regardless of title.
  • What about confidentiality?
    Confidentiality is crucial to the coaching relationship. Your trust is highly valued and protected. We abide by the International Federation of Coaching (ICF) Code of Ethics. As an ICF Professional, I: 1. Explain and ensure that, prior to or at the initial meeting, my coaching Client(s) and Sponsor(s) understand the nature and potential value of coaching, the nature and limits of confidentiality, financial arrangements, and any other terms of the coaching agreement. 2. Create an agreement/contract regarding the roles, responsibilities and rights of all parties involved with my Client(s) and Sponsor(s) prior to the commencement of services. 3. Maintain the strictest levels of confidentiality with all parties as agreed upon. I am aware of and agree to comply with all applicable laws that pertain to personal data and communications. 4. Have a clear understanding about how information is exchanged among all parties involved during all coaching interactions. 5. Have a clear understanding with both Clients and Sponsors or interested parties about the conditions under which information will not be kept confidential (e.g., illegal activity, if required by law, pursuant to valid court order or subpoena; imminent or likely risk of danger to self or to others; etc.). Where I reasonably believe one of the above circumstances is applicable, I may need to inform appropriate authorities. 6. When working as an Internal Coach, manage conflicts of interest or potential conflicts of interest with my coaching Clients and Sponsor(s) through coaching agreement(s) and ongoing dialogue. This should include addressing organizational roles, responsibilities, relationships, records, confidentiality and other reporting requirements. 7. Maintain, store and dispose of any records, including electronic files and communications, created during my professional interactions in a manner that promotes confidentiality, security and privacy and complies with any applicable laws and agreements. Furthermore, I seek to make proper use of emerging and growing technological developments that are being used in coaching services (technology-assisted coaching services) and be aware how various ethical standards apply to them.
Certification
World Coaching Certification
Certification
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